ABOUT JIC APPLIANCE CARE

A team built on service.

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Michael Madera, President & Founder of JIC Appliance Care

FOUNDER & PRESIDENT

Michael M.

Hello and welcome! I'm Michael, and I'm proud to share my journey with you. The concept of service has been deeply ingrained in my values for many years. Now, as a dedicated professional in the appliance repair industry, I'm excited to provide a different kind of service — one that focuses on keeping your household running smoothly.

Former NYC Police OfficerFounded JIC 2022Licensed & Insured

The Team

Every name. Every face. Accountable.

You'll always know who's coming to your home. Our team is certified, background-checked, and proud of every job.

Michael Madera — President & Founder at JIC Appliance Care
Master Samurai Tech Academy Certified

Mike M.

President & Founder

The concept of service has been ingrained in my values for years. Now I'm dedicated to keeping your household running smoothly.

Michael Siano — Co-Founder & Lead Technician at JIC Appliance Care
Master Samurai Tech Academy Certified

Mike S.

Co-Founder & Lead Technician

A seasoned professional in appliance repair with over two decades of experience. On a mission to redefine the appliance service experience for Long Island.

Anthony Siano — VP of Operations at JIC Appliance Care
CSIA Certified Dryer Exhaust Technician

Tony S.

VP of Operations

With over five years as a business owner in house management, Tony brings a laser focus on customer satisfaction and organization to JIC operations.

Samantha Madera — Accounts Receivable at JIC Appliance Care

Samantha M.

Accounts Receivable

After nearly two decades in NYC's 5-star hotel and restaurant industry, Samantha leads VIP customer relations for estate and home management companies.

Amanda Nill — Customer Service at JIC Appliance Care

Amanda N.

Customer Service

Amanda brings over a decade of customer service expertise to JIC. Passionate about delivering exceptional support and making every interaction smooth.

Brendan O. — Technician Assistant at JIC Appliance Care

Brendan O.

Technician Assistant

Brendan brings years of customer service experience and a strong commitment to providing exceptional support, making him a valuable and welcomed addition to our growing company.

Carl Sarno — Appliance Technician at JIC Appliance Care
Master Samurai Tech Academy Certified

Carl S.

Appliance Technician

Carl brings two-plus years of hands-on appliance repair experience and a passion for quality service. Known for his reliability on every job.

Erick M. — Vent Specialist at JIC Appliance Care
CSIA Certified Dryer Exhaust Technician
Certified Air Duct Technician
NADCA Certified

Erick M.

Vent Specialist

A CSIA-certified dryer vent technician with five-plus years of experience. Committed to the highest standards of safety, efficiency, and workmanship.

Kevin O. — Appliance Technician at JIC Appliance Care

Kevin O.

Appliance Technician

Kevin O. joins the JIC Appliance Care team with seven years of appliance repair experience serving customers across Long Island, and we are excited to welcome his expertise, professionalism, and commitment to exceptional service.

Heather E. — Customer Service at JIC Appliance Care

Heather E.

Customer Service

From a medical office management background, Heather brings professionalism, organization, and a warm demeanor to every customer interaction.

Sabrina P. — Customer Service at JIC Appliance Care

Sabrina P.

Customer Service

Sabrina brings strong customer service experience from managing fast-paced restaurant operations. Her energy makes every interaction efficient.

Toshiro R. — Appliance Technician at JIC Appliance Care

Toshiro R.

Appliance Technician

Toshiro R. is an experienced appliance repair technician with two years of industry experience and a Universal EPA Certification. He is dedicated to providing reliable, professional service and ensuring appliances are repaired efficiently.

Jayden S. — Helper at JIC Appliance Care

Jayden S.

Helper

Jayden S. is the newest member of the JIC Appliance & Vent Care team, joining us as a Helper and bringing a positive attitude, strong work ethic, and eagerness to learn and grow with the company.

Michael Madera — President & Founder at JIC Appliance Care
Master Samurai Tech Academy Certified

Mike M.

President & Founder

The concept of service has been ingrained in my values for years. Now I'm dedicated to keeping your household running smoothly.

Michael Siano — Co-Founder & Lead Technician at JIC Appliance Care
Master Samurai Tech Academy Certified

Mike S.

Co-Founder & Lead Technician

A seasoned professional in appliance repair with over two decades of experience. On a mission to redefine the appliance service experience for Long Island.

Anthony Siano — VP of Operations at JIC Appliance Care
CSIA Certified Dryer Exhaust Technician

Tony S.

VP of Operations

With over five years as a business owner in house management, Tony brings a laser focus on customer satisfaction and organization to JIC operations.

Samantha Madera — Accounts Receivable at JIC Appliance Care

Samantha M.

Accounts Receivable

After nearly two decades in NYC's 5-star hotel and restaurant industry, Samantha leads VIP customer relations for estate and home management companies.

Amanda Nill — Customer Service at JIC Appliance Care

Amanda N.

Customer Service

Amanda brings over a decade of customer service expertise to JIC. Passionate about delivering exceptional support and making every interaction smooth.

Brendan O. — Technician Assistant at JIC Appliance Care

Brendan O.

Technician Assistant

Brendan brings years of customer service experience and a strong commitment to providing exceptional support, making him a valuable and welcomed addition to our growing company.

Carl Sarno — Appliance Technician at JIC Appliance Care
Master Samurai Tech Academy Certified

Carl S.

Appliance Technician

Carl brings two-plus years of hands-on appliance repair experience and a passion for quality service. Known for his reliability on every job.

Erick M. — Vent Specialist at JIC Appliance Care
CSIA Certified Dryer Exhaust Technician
Certified Air Duct Technician
NADCA Certified

Erick M.

Vent Specialist

A CSIA-certified dryer vent technician with five-plus years of experience. Committed to the highest standards of safety, efficiency, and workmanship.

Kevin O. — Appliance Technician at JIC Appliance Care

Kevin O.

Appliance Technician

Kevin O. joins the JIC Appliance Care team with seven years of appliance repair experience serving customers across Long Island, and we are excited to welcome his expertise, professionalism, and commitment to exceptional service.

Heather E. — Customer Service at JIC Appliance Care

Heather E.

Customer Service

From a medical office management background, Heather brings professionalism, organization, and a warm demeanor to every customer interaction.

Sabrina P. — Customer Service at JIC Appliance Care

Sabrina P.

Customer Service

Sabrina brings strong customer service experience from managing fast-paced restaurant operations. Her energy makes every interaction efficient.

Toshiro R. — Appliance Technician at JIC Appliance Care

Toshiro R.

Appliance Technician

Toshiro R. is an experienced appliance repair technician with two years of industry experience and a Universal EPA Certification. He is dedicated to providing reliable, professional service and ensuring appliances are repaired efficiently.

Jayden S. — Helper at JIC Appliance Care

Jayden S.

Helper

Jayden S. is the newest member of the JIC Appliance & Vent Care team, joining us as a Helper and bringing a positive attitude, strong work ethic, and eagerness to learn and grow with the company.

Leadership
Technician
Customer Service

OUR STORY

Founded in 2022. Built to last.

Our Story

Founded in 2022, JIC Appliance Care serves all of Long Island — Suffolk and Nassau County — with a strong emphasis on the Hamptons Region. Our journey began with a simple vision: top-notch appliance repair with a commitment to excellence and customer satisfaction.

Our Team

Our highly skilled certified technicians are the backbone of our success. They bring years of experience to every job, with ongoing training and up-to-date expertise on the latest appliance technologies.

Our Mission

To extend the lifespan of your appliances and save you money through cost-effective repairs and maintenance. We believe in eco-friendly practices — we reduce waste by repairing, rather than replacing, your appliances whenever possible.

Certified & Recognized

Credentials you can trust.

Independently certified, fully insured, and recognized across Long Island.

Bethpage Best of Long Island 2026 Winner

Best of Long Island

2025 & 2026 Winner

CSIA Certified Dryer Exhaust Technician

CSIA Certified

Dryer Exhaust Technician

EPA Certified by Mainstream Engineering

EPA Certified

Mainstream Engineering

United Appliance Servicers Association Member

UASA Member

United Appliance Servicers

BBB A+ AccreditedFully Licensed & Insured90-Day Parts & Labor Warranty
5.0 · 2,400+ Google reviews

“I am beyond thrilled with JIC! Carl was so efficient & knowledgeable. Within 20 minutes he figured out we had a clog — anyone else might have said we need to replace parts!”

Carol M.

Dishwasher Repair · Verified Customer

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Book online in under 60 seconds. Professional service. 90-day warranty.

5.0 · 2,400+ reviews

Total peace
of mind.

Professional appliance repair, maintenance & installation across Long Island. We repair before we replace — protecting your home appliance investment with a 90-day warranty on every job.

✓ Licensed & insured · ✓ BBB A+ · ✓ EPA & CSIA certified · ✓ Best of Long Island 2025 & 2026